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Developing CRM

Best use of data

I’ve currently got some time out and I’m looking at postings on here and I’m seeing a lot of discussion on the topic of making the best use of data. It’s great to see this, as …

Customer experiences

Creating good customer experiences

The rate and scale of change going on at the minute is not something I have experienced before but, I suspect that’s created a situation where companies of all sizes are having to work across de…

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